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Embroidery Ordering

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Custom Embroidery

Custom Logo Embroidery

Custom Polo Shirts

Promotional Polo Shirts

Custom Polo Jerseys

Custom Golf Shirts

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Custom Made Hoodies

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Wholesale Fleece Blankets

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Wholesale Fleece Baby Blankets

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Custom Tote Bags

Custom Patches

Tackle Twill



Don't limit your logo to uniforms. Decorated apparel and accessories continue to be one of the most popular methods for building brand awareness, reinforcing an image or just looking cool.

Custom hoodie embroidered with Craft logo

A hoodie, polo shirt, t shirt, jacket, hat will be seen by everyone who encounters the wearer.

How To Order

1.    If you want embroidered text, choose a font, case and thread color.

On our Embroidery Thread Color Chart find the name of the thread color that is the closest match to the Pantone Matching System (PMS) colors that make up your logo. If you do not know the PMS colors ask your graphic designer or artist. 

There may be some slight variation when comparing ink colors to embroidery thread colors, and not all PMS colors are available in embroidery thread colors.

2.    If you already have a logo or design that you would like embroidered, e-mail us the artwork. We prefer a jpeg; however other acceptable file formats are tiff and giff (for a PC not a Mac).

The higher the resolution and better the graphic quality, the better the embroidery will be. Please provide us with the approximate dimensions of the logo. If possible, the artwork should be as close to the size that you want it embroidered.  

3.    After we review your artwork, we will give you a free estimate of the onetime cost to digitize it, and the estimated cost each time we embroider the design. These costs will depend on the design's size and complexity. 

If you agree to the estimate, payment for the one-time cost to digitize the artwork is required before we proceed and is non-refundable.

4.    After we have your artwork digitized, if you like, we will e-mail you a digital image of an actual stitch out for your approval. We will not proceed with your order until you approve by e-mail or fax. If you do not confirm your order, it will be placed on hold until you approve by e-mail or fax.

5.    Once items have been embroidered, they CANNOT be returned or exchanged unless for defects in workmanship.

Some things to keep in mind:

•There may be some slight variation when comparing ink color to embroidery thread color, and not all PMS colors are available in embroidery thread colors.

•Not all designs or logos are embroidery friendly because, more often than not, it was designed for print.

•With print, letters can be much smaller and colors can be incorporated into each other more fluidly than with embroidery. Therefore, sometimes modifications must be made to the size and /or layout of lettering, logo, or design to achieve the best results (with your approval of course).

•Sometimes, the smallest text in a design or logo will dictate the size that it can be embroidered.

•The smallest text we can embroider with any legibility is about .25" in height. Depending on the size, some designs, images or logos with intricate detail will need to be reduced in complexity to attain high quality embroidery as the end result.


7 Days a week EST


7:00am - 7:00pm - 7 Days a Week
Tel 315-733-1992 • Fax 315-292-1901

Crooked Brook
901 Broad St
Utica, New York 13501

© Crooked Brook 2012. All Rights Reserved